GenPlan FAQ: questions buyers ask about digital master plans

Product

What is GenPlan?

GenPlan is an interactive digital master plan for real estate: map, plans, video and photos in one link, no install. It is a web platform for presenting a project, and the result is called a digital master plan. See what GenPlan is and how it works.

What is a digital master plan?

It is a web presentation of a development. The territory, buildings, plans, photos and video are shown on one page behind one link, instead of a folder of files. It is also called an interactive master plan.

What types of property does it suit?

Any real estate that has to be presented to clients or investors: villas, resorts, residential complexes, eco-projects and large master plans.

Is it suitable for a single house, not a complex?

Yes. The system works equally well for a single property and for a complex with 200+ apartments.

Does the client need to install any apps?

No. The platform runs in a regular browser on smartphones, tablets and computers. You send one link, with no app, download or sign-up.

Does it work on a phone and a tablet?

Yes. On a phone the project opens in its own vertical layout with a bottom sheet; on a tablet and a computer it opens full screen.

How is GenPlan different from a 3D tour?

A 3D tour is movement through one space. GenPlan shows a whole territory on one map: the buyer picks a zone, opens a location, checks distances and unit statuses. See the comparison.

How is it different from a PDF presentation?

A PDF has fixed pages in a fixed order. In GenPlan the buyer explores the project on their own, and unit statuses follow your table or CRM instead of going out of date in a file.

Launch and materials

How long does development take?

With ready visualizations a base project launches from 2 weeks; a typical project is ready about two weeks after the materials are received. A full cycle from scratch takes longer, and exact timelines are fixed when the scope is agreed.

What if I do not have renders yet?

We can build from a 3D model or from drawings alone (DWG/DXF, PDF plans). It takes longer than starting from ready renders.

What do I need to send to start?

Send what you have: renders, a 3D model or drawings, in any format. Then we agree on scope, options and timeline.

Which languages are supported?

The base includes English plus 1 language of your choice. Multi-language support (RU / EN / AR / ES) is available as an extended capability.

How many videos fit in a location?

Up to 4 animated video clips in each location. A media point holds up to 4 renders, photos or videos, or a 360° panorama.

Can the interface carry our brand?

The base includes icons in the project's brand style. The branded interface option adds your colors, logo, fonts and brand identity.

Data and ownership

Who owns the finished platform?

You do. The complete site archive is handed over to you: 100% ownership.

What does the client receive: a link or an archive?

A working link. If you prefer to host the project yourself, we can hand over the site archive, and the site is then stored on your side, on your hosting.

Where is the platform hosted, and does it work offline?

We give you a working link. We can also hand over the site archive, so the site is stored on the client side. Without an internet connection the platform does not work.

What happens to leads from the platform?

The feedback module connects directly to your sales team, and leads can sync with your CRM or a spreadsheet.

Sales and CRM

How are unit statuses synced with a CRM?

In the Live Status option, price, area and status are edited in an ordinary spreadsheet or in any CRM, and the master plan updates in real time. Requests from the project go back to the CRM or the table.

Which statuses does the plan show?

Available, Reserved, Sold and On hold. A legend filter lights up the houses of the chosen status, so the buyer sees at once what is still free.

Can buyers filter apartments?

Yes. The sales tool filters by price, bedrooms, size and orientation and shows an Available / Sold status and an apartment card with layout, size, price and description.

What support exists after launch?

The feedback module connects the platform to your sales team, and unit statuses are updated from your table or CRM. Other support terms are agreed individually when the scope is agreed.

Can a buyer contact sales from the platform?

Yes. The feedback module is connected to your sales department, and the sales tool has a built-in chat.

Where can it be used?

On Zoom calls and in messengers, on social media and in ads, in a sales office, at conferences and exhibitions, and on the company website. See scenarios.

Price

How is the price calculated?

The base includes the ready platform and up to 10 catalog options. Each additional option is a unique capability on top of the map, not the number of points on it. Details are on the pricing page.

Does the number of points on the map change the price?

No. Typical repeats of the same capability cost nothing extra; the price follows the options you choose.

Where can I see a live example?

Open the demos: River Park Residence, Resort Master Plan and SEN City Map, or the globe with projects.

Partnership

Do you work with 3D studios and white-label agencies?

Yes. GenPlan can be supplied as your own technology layer on top of your studio's renders. See white-label.

Who keeps the contact with the end client?

The studio or agency. You keep direct contact with the client, while we handle platform assembly and support.